8p88 Privacy Policy

Last updated: 2026. This policy is reviewed on a periodic basis.

This privacy policy applies to all users of 8p88's services. By continuing to use the platform, you are considered to have agreed to all terms of this policy. If you have any questions, contact us at [email protected].

1 Introduction and Scope

8p88 is a secure and reliable online betting and casino platform operated for users in Bangladesh. We believe that every person who uses our services should have full control over their personal information. With that goal in mind, we have established this privacy policy.

This policy applies to 8p88's website, mobile platform, and all related digital services. When you create an account on our platform, carry out transactions, or contact the support team, we collect certain information from you — which is described in detail in this policy.

This policy has been prepared in accordance with applicable data protection laws in Bangladesh and international best practices.

2 What Information We Collect

8p88 may collect the following types of information:

2.1 Information You Provide

Full name, date of birth, and national identity card details
Email address and mobile number
Payment method details (bKash, Nagad, or Rocket account information)
Password set for account security
Information provided when contacting the support team

2.2 Automatically Collected Information

IP address and device type and operating system
Browser type and language settings
Time, date, and list of pages visited on the platform
Cookie and session data (see Section 7 for details)
Referral source and click-path data

2.3 Verification Documents

In compliance with applicable regulations and in the interest of protecting your account, we may collect relevant documents for identity and address verification as part of the KYC (Know Your Customer) process.

3 Purpose of Using Your Information

8p88 uses your information only for the following legitimate purposes:

To create, verify, and manage your account
To process deposits, withdrawals, and financial transactions
To ensure platform security and prevent fraudulent activity
To provide customer support services (via live chat and email)
To meet legal obligations and to maintain records necessary for dispute resolution
To improve platform performance and user experience
To send you relevant promotional messages with your consent
To enforce responsible gaming policies

Your information will not be used for any purpose beyond those listed above. We never sell your information to third parties.

4 Sharing and Disclosure of Information

8p88 does not sell, rent, or trade your personal information to third parties for commercial purposes. However, certain information may be disclosed in the limited circumstances below:

4.1 Service Provider Partners

We work with trusted third-party service providers for essential operations such as payment processing (bKash, Nagad, Rocket), technical infrastructure, and fraud prevention services. These partners operate under strict confidentiality agreements and may only use information for the specified purpose.

4.2 Legal Obligations

We may be required to disclose relevant information to comply with court orders, lawful requests from investigative authorities, or applicable law. In such cases, we always follow a policy of disclosing only the minimum necessary information.

4.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new entity — but only with the terms of this privacy policy kept intact.

5 Data Protection and Security Measures

8p88 applies industry-standard technical and organizational measures to keep your information secure. Our platform uses SSL (Secure Sockets Layer) encryption technology, which protects all information transmitted between your browser and our servers.

The main security measures we have in place are:

Data encryption at both transmission and storage levels
Firewall and intrusion detection systems
Regular security audits and vulnerability testing
Least-privilege access policy for data (only the staff member who needs specific information can view it)
Regular data protection training for staff
Multi-factor authentication support

However, no data transmission over the internet is completely risk-free. While we are committed to maintaining the highest security standards, we cannot guarantee 100% security. You are therefore advised to keep your password safe and to notify us immediately if you notice any suspicious activity on your account.

6 Data Retention Period

We retain your information only for as long as it is necessary or required by legal obligation. As a general policy:

Active account information — retained for as long as the account remains active
Transaction records — for the period specified by financial regulations
KYC documents — for as long as needed to meet regulatory requirements
Support communication records — for a reasonable period for dispute resolution

Even after an account is closed, some information may be retained for a defined period for legal, regulatory, or fraud prevention reasons. Once the retention period ends, information is securely deleted or anonymized.

7 Cookie Policy

8p88 uses cookies and similar tracking technologies on its platform. Cookies are small text files stored in your browser that help improve platform functionality.

7.1 Types of Cookies

Essential cookies: Required for login sessions and core platform functions — these cannot be disabled.
Performance cookies: Used to analyze site usage and improve performance.
Preference cookies: Used to remember your language, theme, and other preferences.

7.2 Cookie Control

You can disable non-essential cookies through your browser settings. Please note that disabling cookies may limit some platform functionality.

8 Your Rights

As an 8p88 user, you have the following rights regarding your personal information:

Right of access: You have the right to know what information we hold about you.
Right to rectification: You can request that any inaccurate information about you be corrected.
Right to erasure: In certain circumstances, you can request that your information be deleted (within the limits of legal obligations).
Right to object to processing: You have the right to object to the use of your information for marketing purposes.
Right to portability: Where applicable, you can request a copy of your information in a structured format.
Right to withdraw consent: You can withdraw your consent at any time for any processing that is based solely on your consent.

To exercise these rights, contact our support team at [email protected]. We will process your request within a reasonable time.

9 Protection of Minors' Information

8p88 strictly restricts its services to persons under the age of 21. We do not knowingly collect personal information from anyone under the age of 21. We follow an age verification process at the time of account creation.

If we become aware that a minor's information has been collected without our knowledge, we will immediately close the relevant account and delete the information. If you believe a minor has registered on our platform, please notify us immediately at [email protected].

10 Third-Party Links and External Services

Our platform may include content from various game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others. These providers follow their own privacy policies and are directly responsible for the processing of your information on their platforms.

Payment gateway providers (such as bKash, Nagad, and Dutch-Bangla Bank's mobile wallet service Rocket) maintain their own data protection policies. Information shared with these providers during a transaction is subject to their policies.

If you access any third-party service through our platform, it is your responsibility to read that service's privacy policy. 8p88 is not responsible for how third parties use information.

11 International Data Transfers

Your information may be stored or processed outside Bangladesh as required for the operation of our services. In such cases, we ensure that any data transfer is carried out in compliance with applicable law and under appropriate safeguards.

Our servers and cloud services operate in data centers with high security standards, where industry-standard encryption and access control measures are in place.

12 Changes to This Policy

8p88 reserves the right to change or update this privacy policy at any time. For significant changes, we will post a notice on the platform or notify you at your registered email address.

Continuing to use the platform after a policy change will be considered as your acceptance of the updated policy. We therefore recommend reviewing this page regularly.

The date shown at the top of the page indicates the time of the most recent update.

13 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact our support team. We provide service in Bengali and English 24 hours a day, 7 days a week.

Email: [email protected]
Live chat: Directly accessible on the platform, 24/7

We will review your request within a reasonable time and take the necessary steps. Your privacy and data protection are of great importance to us, and we are committed to always working with transparency.